{"id":17345,"date":"2026-06-10T22:57:56","date_gmt":"2026-06-10T22:57:56","guid":{"rendered":"https:\/\/petcompagno.com\/?page_id=17345"},"modified":"2026-06-14T20:19:53","modified_gmt":"2026-06-14T20:19:53","slug":"terms-conditions-2","status":"publish","type":"page","link":"https:\/\/petcompagno.com\/it\/terms-conditions-2\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"
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Welcome to PetCompagno. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.<\/p>

1. General<\/h2>

PetCompagno is an online retailer specializing in pet supplies, accessories, toys, travel products, grooming essentials, and care items for dogs and cats. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.<\/p>

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.<\/p>

2. Products & Availability<\/h2>

\u2022 We strive to display product descriptions, specifications, colors, and images as accurately as possible. However, slight variations may occur depending on your device settings.<\/p>

\u2022 All products are subject to availability.<\/p>

\u2022 We reserve the right to discontinue any product at any time without notice.<\/p>

\u2022 Prices are listed in EUR unless otherwise stated.<\/p>

3. Orders & Payments<\/h2>

\u2022 Once an order is placed, you will receive an order confirmation email.<\/p>

\u2022 PetCompagno reserves the right to cancel or refuse any order due to product availability, payment issues, pricing errors, or suspected fraudulent activity.<\/p>

\u2022 Full payment must be completed at checkout using the payment methods available on our website.<\/p>

4. Shipping & Delivery<\/h2>

\u2022 We aim to process and dispatch orders as quickly as possible; delivery times may vary depending on destination and shipping carrier.<\/p>

\u2022 Delivery estimates are provided for guidance only and may be affected by customs procedures, holidays, weather conditions, or other unforeseen circumstances.<\/p>

\u2022 Customers are responsible for providing accurate shipping information. PetCompagno is not responsible for delays or failed deliveries resulting from incorrect information.<\/p>

\u2022 Please refer to our Shipping Policy for detailed delivery information.<\/p>

5. Returns & Exchanges<\/h2>

\u2022 Returns or exchanges may be accepted within 14 days of delivery, provided products are unused, unopened, in their original condition, and include all original packaging.<\/p>

\u2022 Pet food, treats, grooming products, hygiene items, and other consumable products cannot be returned once opened unless defective or damaged upon arrival.<\/p>

\u2022 Return shipping costs may apply unless the item received is damaged, defective, or incorrect.<\/p>

\u2022 PetCompagno reserves the right to reject returns that do not comply with our return policy.<\/p>

6. Refunds<\/h2>

\u2022 Approved refunds will be processed to the original payment method within 7\u201314 business days.<\/p>

\u2022 Shipping fees are non-refundable unless the return results from our error.<\/p>

\u2022 Processing times may vary depending on your payment provider or financial institution.<\/p>

7. Intellectual Property<\/h2>

All website content, including logos, branding, product images, graphics, text, designs, and website layout, is the property of PetCompagno and may not be copied, reproduced, distributed, or used without prior written permission.<\/p>

8. Privacy<\/h2>

Customer information is handled securely and used solely for order processing, customer support, and communication in accordance with our Privacy Policy.<\/p>

9. Limitation of Liability<\/h2>

PetCompagno shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.<\/p>

Customers are responsible for ensuring that purchased products are suitable for their pets and used according to the manufacturer’s instructions.<\/p>

10. Governing Law<\/h2>

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Italy, with jurisdiction in the courts of Torino.<\/p>

11. Contact Us<\/h2>

For any questions regarding these Terms & Conditions, please contact us:<\/p>

Email: support@petcompagno.com<\/a><\/p>

Website: www.petcompagno.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Welcome to PetCompagno. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully. 1. General PetCompagno is an online retailer specializing in pet supplies, accessories, toys, travel products, grooming essentials, and care items for dogs and cats. By using our website, you confirm that you are […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17345","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"samitalia2026@gmail.com","author_link":"https:\/\/petcompagno.com\/it\/author\/samitalia2026gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Welcome to PetCompagno. 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